a�?PONEY Principlesa�? a�� guidance for all that we do:
We care for our customers and strive to:
a�? Bring satisfaction through our product quality and variety.
a�? Develop designs that are fashionable, comfortable, and practical.
a�? Provide attentive, sincere and responsive customer service.
a�? Focus on customersa�� feedback and continuously improve our products and services.
We work with integrity and strive for success:
a�? We recognize our employees for their vast experiences, knowledge, and ideas.
a�? We are committed to new ideas, innovation, and continuous improvement.
a�? We focus on solutions, overcoming obstacles, and achieving goals as a team.
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a�? We are committed to our a�?Brand Promisea�� of Fashionable, Quality, and Valuable.
a�? We resolve to act as brand steward and continue to stay true to our brand values in all that we do.